Information Technology Services
Welcome to Information Technology Services
Information Technology Services (ITS) provides the college with IT leadership and a broad range of basic and advanced support services. ITS implements new and useful technology tools that provide our end users with accessible education opportunities. We are constantly striving to provide high-quality and courteous services and innovative solutions to enhance the learning environment.
ITS has made substantial strides in the expansion of technology to support the college mission. Hundreds of computers are available to our students throughout the campuses in libraries, computer labs and student common areas. Many of the technical programs require a laptop computer, and the technology infrastructure is built to supply thousands of data ports, along with secured wireless connectivity to almost all areas of the college.
Thank you for visiting the ITS home page.
Chief Information Officer
Information Technology Services (ITS) is led by Dan Knudson Chief Information Officer, who reports directly to the office of the President. ITS is made up of three key departments: Computer Help Center, Technical Operational Services, and Applications and Infrastructure. Each of these Departments report directly to the Chief Information Officer.
Computer Help Center
Computer Help Center staff provide technical support for hardware and software used by M State students, faculty and staff, and should be your first point of contact for all technology-related issues. The Computer Help Center services include:
- Configure student laptops to connect to MState IT resources
- Desire2Learn (D2L)
- Campus Printing
- Installation and maintenance of college-wide software applications
- Computer set-up and distribution
Detroit Lakes: Room F107 - 218-846-3764
Fergus Falls: Room L117 - 218-736-1655
Wadena: Room S24 - 218-631-7872
Moorhead: CTLT (D111) Spartan Center (E112) and Library (C128-H). 218-299-6600
Campuses office hours are: Monday - Friday from 8 am - 4:30 pm
Operational Services is responsible for the day-to-day operations associated with Instructional Technology support, IT training/educational support, ITS communications and ITS purchasing.
- Installation and maintenance of classroom AV equipment
- Installation and maintenance of ITV and Telepresence equipment
- Software Vetting
- Closed Captioning
- Technology Purchasing
- Event Management
- ITS Communications
- ITS Training
Applications and Infrastructure
Technical Operations provides the overall support for our campus network infrastructure, system security, compliance and web application development. Technical Operations include:
- Servers and Networking
- Video Surveillance
- Management and Design of Campus Infrastructure (wired and wireless)
- Backup and Restoration of Data
- Security Administration
- Web Application Development