Information Technology Services

Welcome to Information Technology Services

Information Technology Services provides the college with IT leadership and a broad range of basic and advanced support services. ITS implements new and useful technology tools that provide our end users with accessible education opportunities. We strive to provide high-quality and courteous service and innovative solutions to enhance the learning environment.

ITS has made substantial strides in expanding technology to support the college mission. Hundreds of computers are available to our students in campuses libraries, computer labs and student common areas. Many of M State's technical programs require a laptop computer, and the technology infrastructure is built to supply thousands of data ports and secured wireless connectivity to almost all areas of the college.

About ITS

ITS is comprised of four key departments: Web Services, Computer Help Center, Technical Operational Services, and Applications and Infrastructure.

Computer Help Center

Computer Help Center staff provide technical support for the hardware and software used by M State students, faculty and staff, and should be your first point of contact for all technology-related issues. Computer Help Center services include:

  • Configuration of student laptops to connect to M State IT resources
  • Desire2Learn (D2L)
  • StarID
  • Campus printing
  • Installation and maintenance of college-wide software applications
  • Computer set-up and distribution
  • Academic support
  • Closed captioning

Detroit Lakes: Room F107 - 218.846.3764

Fergus Falls: Room L117 - 218.736.1655

Wadena: Room S24 - 218.631.7872

Moorhead: Library (C128-H) 218.299.6600, CTLT (D111) and E113

Campus office hours are 8 a.m.-4:30 p.m. Monday - Friday

Operational Services

Operational Services is responsible for the day-to-day operations associated with instructional technology support, IT training/educational support, ITS communications and ITS purchasing. Operational Services includes:

  • Installation and maintenance of classroom AV equipment
  • Installation and maintenance of ITV and telepresence equipment
  • Software vetting
  • Technology purchasing
  • Event management
  • ITS communications
  • ITS training

Applications, Infrastructure and Web Development

Technical Operations provides the overall support for our campus network infrastructure, system security, compliance and web application development. Technical Operations includes:

  • Telecommunications
  • Servers and networking
  • Video surveillance
  • Management and design of campus infrastructure (wired and wireless)
  • Backup and restoration of data
  • Security administration
  • Web application development

Chris Welle - Director of Applications and Infrastructure