Administrative Support

Prepare for the broad range of duties required of administrative assistants in today's office environment, with the option of four different career tracks and add-on certificates.


M State's Administrative Support diploma program prepares students to succeed in a variety of administrative support positions with courses that focus on creating and editing documents, spreadsheets, databases, email and scheduling, presentations, office procedures, and internet navigation and research. As a student in Administrative Support, you will develop your ability to communicate, organize, coordinate and integrate data in a variety of business settings.

The 44-credit diploma is offered online, with the option of four different tracks:

  • Administrative Support Diploma Track
  • Administrative Support Human Resources Track
  • Administrative Support Finance Track
  • Administrative Support Paralegal Track

Additional certifications available

Students in the Administrative Support program also can enhance their job qualifications by completing one or more of the Administrative Support certificate programs. Each is 18 credits and can be taken as a stand-alone certificate or as an add-on to the Administrative Support diploma.

  • Administrative Office Assistant - Finance
  • Administrative Office Assistant - Human Resources
  • Administrative Office Assistant - Paralegal

Here is what you'll learn

  • Effective oral and written communications
  • Proficiency with a variety of computer applications
  • Creation and analysis of electronic filing systems
  • Organizational skills
  • Critical thinking and problem solving
  • Interpersonal communication skills

Here's what our program partners are saying

Jennifer Taylor is a business instructor in the Milaca High School and a Concurrent Enrollment program partner with M State’s Administrative Support Program. Through the partnership, high school students in Taylor’s class have an opportunity to enroll in a 90-hour Career Internship course which gives them work experience at local businesses that fits each student’s career interests. Taylor shared her thoughts about the benefits of the internship for her students.

Through their internships, my students get to learn valuable workplace skills, along with getting to see more about an industry or career that they are interested in. The internship also gives them a “leg up” on other students in future job situations, interviews, scholarship opportunities and even in getting admitted to the college of their choice. They learn way more than they thought they would just by being in the office environment.

Businesses have found that our students are very good workers, learn quickly and bring fresh new energy and ideas to the workplace – and they enjoy the level of knowledge students have about social media and using their skills to market their business. Businesses get new ideas and suggestions that they hadn’t considered or asked about before – at times, the students bring a fresh look to old problems. The students are impressed with the level of responsibility they are given and enjoy being treated as adults in the workplace.

Computer requirements

Many M State programs have specific computer requirements. Check here to see the requirements for this program.