Administrative Support

Intro

Administrative support professionals are in high demand, especially in healthcare, and our diploma program offers two possible tracks to pursue: a specialized health track and a general administrative track. Either way, you'll gain the skills and knowledge needed to excel in today’s diverse, fast-paced office environments.

Degrees

Degree:

Diploma

Location:

Online

Credits:

Overview

Program Overview

You'll be fully equipped to meet the demands of current and emerging office environments with the classroom theory and hands-on practice this program provides. A strong focus on administrative and technical skills ensures you'll be ready for the workforce from day one of your first job.

If you pursue the Health Track, you'll be prepared to handle administrative duties for a variety of medical settings, including hospitals, clinics and private practices. If you pursue the General Administrative Track, you'll gain knowledge of office essentials such as business processes and records management.

The program covers:

Business office software
Administrative procedures and financial functions
Electronic and manual records management
Effective, professional business communication and behavior
Organizational, critical thinking and problem-solving skills
Diversity and inclusion practices
Medical office functions and patient billing processes (Health Track)

Related Programs

You may also be interested in our Accounting Clerk, Business Administration and Payroll Specialist diploma programs.

Scholarships/Cost

M State has one of the lowest tuition rates in Minnesota, and thanks to grants, scholarships and sponsorships, more than half of all M State students have a completely tuition-free experience.

Learn all about our low tuition rates and fees at Detailed Cost. To explore financial aid options, visit Paying for College. We also offer Zero Textbook Cost programs and courses, which can save you substantial money on books; learn more at Z-Degrees.

Foundation Scholarships

M State's two foundations award more than $280,000 in student scholarships each year. You may be eligible — learn more at Foundations.

Workforce Development Scholarships

More than 40 programs at M State offer Workforce Development Scholarships to new students. See if your program is eligible and apply at Workforce Development Scholarships.

Business and Industry Sponsorships

M State collaborates with local businesses to offer valuable student support, such as financial assistance, internships, part-time jobs and full-time career opportunities. Find details at Business and Industry Partner Sponsorships.

Sample Classes

ADMS1410 - Office Administration

Credits:

3 (3/0/0)

This course covers skills and procedures required for the administrative office professional within today’s office. Students will develop skills in customer service, telephone techniques, appointment scheduling, meeting and event planning, virtual office procedures, records management and project management. Topics will focus on professional practices occurring in the modern work environment using technology applications.

BUS1100 - Business Computers

Credits:

3 (2/1/0)

Students will utilize business computer software applications including word processing, spreadsheets, databases and presentation software to solve business problems, emphasizing professional design and organization. Additional topics include basic computer hardware, computer security and ethics, privacy concerns and professional communication standards.