The Administrative Support diploma program prepares students for the workforce by focusing on the administrative and technical skills needed to meet the demands of the current and emerging office environment. The program provides both the theory and practice needed in order for students to succeed in an office environment. After successful completion of the program, students will be knowledgeable in business office software, administrative procedures, communication, teamwork and problem solving.
Apply organizational skills.
Apply the principles of grammar, punctuation and spelling, vocabulary, proofreading and editing, and formatting.
Analyze database filing systems.
Demonstrate interpersonal skills through effective communications.
Demonstrate critical thinking and problem solving in course projects.
Model respect and acceptance of diversity and inclusion to prepare for workforce.
Demonstrate accurate and proficient skills using a variety of software applications.
In Minnesota and nationally, a large number of job openings exist for experienced secretaries. Temporary or part-time work is available during peak business periods. Demand for secretaries will be stimulated by the increasing use of information and the trend of secretaries handle more administrative responsibilities such as budgeting, scheduling, and office management, which are not easily automated.
Minnesota State Community and Technical College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education. More information can be found at