Medical Receptionist

Diploma - 34 credits

About this program
This program prepares individuals to work in a medical office setting. Medical receptionists greet patients, arrange appointments and provide informational services to patients. They possess excellent communication and technology skills. This position requires an excellent command of medical terminology, anatomy and physiology, as well as expertise in medical office procedures.
Program outcomes
  1. Demonstrate professional business communications.
  2. Communicate using the language of medicine.
  3. Utilize technology for medical office applications.
  4. Prepare and manage the health care record.
  5. Explain legal and ethical behavior in a health care setting.
  6. Perform insurance and financial procedures for the medical office.
  7. Manage and maintain an appointment schedule.
  8. Demonstrate organizational skills.
  9. Demonstrate proper written communication.
  10. Demonstrate critical thinking.
  11. Demonstrate professional work behaviors.
  12. Perform registration procedures.
  13. Demonstrate knowledge of structure and function of the human body.
  14. Demonstrate knowledge of disease processes and their treatments.
  15. Demonstrate professional communication for the medical office.
Minnesota State Community and Technical College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education. More information can be found at

Curriculum overview

Credits Requirement type
31 Required courses
3 Restricted electives in courses
34 Total

Medical Receptionist - Diploma

Required Courses:

Subj. Number Course Credits
ADMM1104 ADMM1104 - Medical Language Applications I 3
ADMM1110 ADMM1110 - Medical Documentation Fundamentals 4
ADMM1122 ADMM1122 - Medical Office Procedures 4
ADMM1150 ADMM1150 - Medical Billing/Insurance 4
ADMM1200 ADMM1200 - Medical Office Technology Tools 2
ADMM2104 ADMM2104 - Medical Language Applications II 3
ADMM2130 ADMM2130 - Medical Office Career Insight 2
ADMM2500 ADMM2500 - Human Disease Applications for Administrative Health Professionals 3
ADMS1116 ADMS1116 - Business Communications I 3
HLTH1110 HLTH1110 - Introduction to Anatomy and Physiology 3

3 credits from one or more of these courses:

Subj. Num. Course Credits
COMM1130 COMM1130 - Small Group Communication 3
COMM1140 COMM1140 - Interpersonal Communication 3