Medical Receptionist
Diploma - 34 credits
About this program
This program prepares individuals to work in a medical office setting. Medical receptionists greet patients, arrange appointments and provide informational services to patients. They possess excellent communication and technology skills. This position requires an excellent command of medical terminology, anatomy and physiology, as well as expertise in medical office procedures.
Program outcomes
- Demonstrate professional business communications.
- Communicate using the language of medicine.
- Utilize technology for medical office applications.
- Prepare and manage the healthcare record.
- Explain legal and ethical behavior in a healthcare setting.
- Perform insurance and financial procedures for the medical office.
- Manage and maintain an appointment schedule.
- Demonstrate organizational skills.
- Demonstrate proper written communication.
- Demonstrate critical thinking.
- Demonstrate professional work behaviors.
- Perform registration procedures.
- Demonstrate knowledge of structure and function of the human body.
- Demonstrate knowledge of disease processes and their treatments.
- Demonstrate professional communication for the medical office.
Accreditation
Minnesota State Community and Technical College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education.
The Higher Learning Commission
230 South LaSalle Street, Suite 7-500
Chicago, IL 60604-1411
http://www.ncahigherlearningcommission.org
Phone: 312.263.0456 / 800.621.7440
Tracks
Curriculum overview
Credits | Requirement type |
---|---|
31 | Required courses |
3 | Restricted electives in courses |
34 | Total |
Medical Receptionist - Diploma
Required Courses:
3 credits from one or more of these courses:
Course | Credits |
---|---|
COMM1120 - Introduction to Public Speaking | 3 |
COMM1130 - Small Group Communication | 3 |
COMM1140 - Interpersonal Communication | 3 |
Plans
PDF downloads:
1st Fall Term - 16 credits
1st Spring Term - 18 credits
3 credits from one or more of these courses:
Course | Credits |
---|---|
COMM1120 - Introduction to Public Speaking | 3 |
COMM1130 - Small Group Communication | 3 |
COMM1140 - Interpersonal Communication | 3 |