Medical Receptionist

Diploma - 34 credits

About this program
This program prepares individuals to work in a medical office setting. Medical receptionists greet patients, arrange appointments and provide informational services to patients. They possess excellent communication and technology skills. This position requires an excellent command of medical terminology, anatomy and physiology, as well as expertise in medical office procedures.
Program outcomes
  1. Demonstrate professional business communications.
  2. Communicate using the language of medicine.
  3. Utilize technology for medical office applications.
  4. Prepare and manage the healthcare record.
  5. Explain legal and ethical behavior in a healthcare setting.
  6. Perform insurance and financial procedures for the medical office.
  7. Manage and maintain an appointment schedule.
  8. Demonstrate organizational skills.
  9. Demonstrate proper written communication.
  10. Demonstrate critical thinking.
  11. Demonstrate professional work behaviors.
  12. Perform registration procedures.
  13. Demonstrate knowledge of structure and function of the human body.
  14. Demonstrate knowledge of disease processes and their treatments.
  15. Demonstrate professional communication for the medical office.
Minnesota State Community and Technical College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education. The Higher Learning Commission 230 South LaSalle Street, Suite 7-500 Chicago, IL 60604-1411 Phone: 312.263.0456 / 800.621.7440