Medical Office Assistant

Diploma - 44 credits

About this program
Medical office assistants are highly trained office specialists who participate in the coordination of medical office functions including patient appointment scheduling, telephone communications, medical record maintenance, medical transcription and patient billing processes. Successful medical office assistants have excellent communication skills and exhibit a high degree of professionalism. All courses in the program incorporate the skills needed for employment in the medical office assistant profession.
Program outcomes
  1. Demonstrate professional business communication.
  2. Communicate using the language of medicine.
  3. Utilize technology for medical office applications.
  4. Prepare and manage the health care record.
  5. Explain legal and ethical behavior in a health care setting.
  6. Perform diagnosis and procedure coding.
  7. Perform insurance and financial procedures for the medical office.
  8. Manage and maintain an appointment schedule.
  9. Apply critical thinking skills.
  10. Demonstrate organizational skills.
  11. Demonstrate knowledge of structure and function of the human body.
  12. Demonstrate knowledge of disease processes and their treatments.
  13. Demonstrate professional communication for the medical office.
  14. Perform registration procedures.
  15. Demonstrate professional work behaviors.
  16. Demonstrate proper written communication.
Minnesota State Community and Technical College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education. More information can be found at

Curriculum overview

Credits Requirement type
38 Required courses
3 Restricted electives in courses
3 Restricted electives in course types
44 Total

Medical Office Assistant - Diploma

Required Courses:

Course Credits
ADMM1104 - Medical Language Applications I 3
ADMM1110 - Medical Documentation Fundamentals 4
ADMM1122 - Medical Office Procedures 4
ADMM1150 - Medical Billing/Insurance 4
ADMM1152 - Outpatient Coding 4
ADMM1160 - Beginning Medical Transcription 3
ADMM1200 - Medical Office Technology Tools 2
ADMM2104 - Medical Language Applications II 3
ADMM2130 - Medical Office Career Insight 2
ADMM2500 - Human Disease Applications for Administrative Health Professionals 3
ADMS1116 - Business Communications I 3
HLTH1110 - Introduction to Anatomy and Physiology 3

3 credits from one or more of these courses:

Course Credits
COMM1130 - Small Group Communication 3
COMM1140 - Interpersonal Communication 3

3 credits from these course types:

Course Type
General Education w/MnTC Goals