Title

COSM1002 - Client Communications

Description

Description

This course teaches important principles used when working with different clients, focusing on creating positive interactions to meet clients' varying needs. Students learn strategies to establish well-developed communication, customer service and time management skills.
API ID

Credits

1 (1/0/0)

Competencies

  1. List the principles that contribute to success.
  2. Demonstrate effective time management.
  3. Define ethics.
  4. Explain professional image.
  5. Demonstrate a professional attitude.
  6. Explain communicating for success.
  7. Practice communication skills.
  8. Conduct a client consulation.
Degrees that use this course

Degrees that use this course

Cosmetology
Degree:
Diploma
Location:
Wadena Campus
Credits:
58
Esthetician
Degree:
Certificate
Location:
Wadena Campus
Credits:
24