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View, Modify or Cancel Your Bookstore Order

Follow these steps to manage orders placed through the bookstore website.

Instructions

Step 1 - Open your account

  1. Visit the bookstore’s webpage at mstatebookstore.com. Use the site navigation and click the My Account link at the far right of the menu bar.

    bookstore site navigation

  2. Enter your account information using the same email address and password you used when placing the order.

    Tip: If you forgot your password, use the "Forgot password" link on the login form.

    Returning Customer with email and password fields below and login button at bottom

Step 2 - Track orders

After signing in, use the account menu to select Track Orders.

Track Orders is the third bullet item down in the list

Step 3 - View, modify, or cancel an order

When viewing orders, note the Order Status for each order:

  • New - Order can be modified or canceled.
  • Any other status (for example, Processing, Shipped) — Order can only be viewed; it cannot be modified or canceled.

To select an order

Click the order number of the order you want to view or change.

Order number is the first column and order status the third column in the Order History table

Modify an order

To modify your order:

  1. Use the Delete button next to an item to remove it from the order.
  2. To change the quantity of an item, enter the new quantity in the quantity field and choose Update.
The red delete, cancel item and update buttons in the course materials section are shown

Cancel an order

To cancel the entire order, select the Cancel Entire Order button.

The blue Cancel Entire Order button is in the Order Information section