Title

DSET1124 - Diesel Shop Management

Description

Description

This course provides students an opportunity to visit John Deere, Case New Holland or general shops and work with on-site instructors as it relates to management procedures including parts, ordering inventory, repair order writing, payroll, employee-employer relations, customer relations and communication skills.
API ID

Credits

1 (1/0/0)

Competencies

  1. Demonstrate professionalism.
  2. Analyze customer concerns.
  3. Design a shop layout.
  4. Analyze union policies.
  5. Evaluate employee relations.
  6. Analyze advertising options.
  7. Analyze shop management issues.
Degrees that use this course

Degrees that use this course

Diesel Equipment Technology
Degree:
Associate of Applied Science (AAS)
The diesel equipment technician works in an exciting and rapidly changing industry. This program prepares individuals to diagnose and repair...
Location:
Moorhead Campus
Credits:
79