DSET1124 - Diesel Shop Management

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This course provides students an opportunity to visit John Deere, Case New Holland or general shops and work with on-site instructors as it relates to management procedures including parts, ordering inventory, repair order writing, payroll, employee-employer relations, customer relations and communication skills.
  1. Demonstrate professionalism.
  2. Analyze customer concerns.
  3. Design a shop layout.
  4. Analyze union policies.
  5. Evaluate employee relations.
  6. Analyze advertising options.
  7. Analyze shop management issues.
Degrees that use this course

Diesel Equipment Technology

Associate of Applied Science (AAS)