ADMM1122 - Medical Office Procedures

Competencies

1. Explain medical administrative professions.
2. Examine health care occupations and facilities.
3. Explain legal and ethical responsibilities of health care employees.
4. Explain diversity of patients.
5. Demonstrate appropriate telephone techniques in a health care environment.
6. Demonstrate professional oral and written communications in a health care environment.
7. Demonstrate patient registration and reception responsibilities.
8. Schedule medical appointments and manage physician calendars.
9. Explain health information management functions.
10. Demonstrate use of the electronic health record (EHR).
11. Identify medical office management responsibilities.
12. Utilize current medical office technology to perform medical administrative responsibilities.
13. Describe an assistant's financial management responsibilities in the medical office.
14. Identify essentials of human resource management in the medical office.
15. Perform medical billing procedures.