Administrative Office Assistant-Finance

Certificate - 18 credits

About this program
This program covers the basic fundamentals of office assisting and offers an introduction to finance, providing students with the skills needed to obtain entry-level jobs as member service representatives, customer relations associates, office assistants and front desk agents. The Administrative Office Assistant - Finance certificate provides students with additional options to obtain a diploma, if desired.
Program outcomes
  1. Apply the principles of grammar, punctuation, spelling, vocabulary, proof reading, editing and formatting.
  2. Demonstrate accurate and proficient computer skills using a variety of computer applications.
  3. Compose and create business correspondence utilizing approprate communication formats.
  4. Demonstrate interpersonal skills through effective communication.
  5. Demonstrate quality principles and standards which result in continuously providing exceptional customer service and creating greater customer satisfaction.
  6. Describe how the financial service industry was started and how it evolved into what it is today.
  7. Explain the features and benefits of various deposit products along with proper account ownership and proper account titling.
In Minnesota and nationally, a large number of job openings exist for experienced secretaries. Temporary or part-time work is available during peak business periods. Demand for secretaries will be stimulated by the increasing use of information and the trend of secretaries handle more administrative responsibilities such as budgeting, scheduling, and office management, which are not easily automated.
Minnesota State Community and Technical College is accredited by the Higher Learning Commission, a regional accreditation agency recognized by the U.S. Department of Education. More information can be found at

Curriculum overview

Credits Requirement type
6 Required courses
12 Restricted electives in courses
18 Total

First Semester

Required Courses:

Course Credits
ADMS1110 - Word Processing 3
ADMS1116 - Business Communications I 3

9 credits from one or more of these courses:

Course Credits
BUS1300 - Financial Statement Analysis 3
FNCS1110 - Introduction to Financial Services 3
FNCS1119 - Personal Finance Products/Customer Service 3
FNCS2221 - Real Estate Lending 3

3 credits from one or more of these courses:

Course Credits
ADMS1120 - Administrative Office Procedures 3
ADMS1128 - Records Management 3