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Patricia Wilber, PhDVice President
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Has overseen delivery of corporate college programs for 9 Minnesota companies in the last 10 years using corporate on-site delivery and more recently, nation-wide
online programs
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Recipient of an ASTD Citation for a Marvin Windows/M State Corporate College partnership
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Establishing career pathways projects with regional high schools and colleges to prepare students grades 7-14 for employment in local companies needing skilled
workers
Karen Schumacher, RN, MSCTS Director of Health, Emergency Services and Leadership
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20 years of experience working with M State Custom Training Services
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Served as staff nurse, in-service educator and instructor in the diploma RN program at St. Luke's Hospital in Fargo, ND
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Licensed RN in North Dakota and Minnesota and a LERN Certified Program Planner (CPP)
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Works with a variety of health care professionals to provide quality continuing education and training programs
Mary RyanCTS Director of Business Development
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Concentrates on new program development with an emphasis on sales, marketing, and management
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Served as CTS Director of Client Services for 14 years
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Involved in creation of three corporate colleges, an apprenticeship program, and customized Construction Electrician training project for dislocated
workers
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Certified in Achieve Global training products and as a Radio Marketing Consultant
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Serves on the Labor Force Development Council/Chair for Labor Strategy Sub-Committee
Dan EischensCTS Director of Manufacturing and Technical Areas
- 8 Years of manufacturing engineering experience with 3M. Worked in 4 different manufacturing facilities across the United States as a manufacturing engineer. During this time,
he was responsible for an entire production line in regards to cost, quality, delivery, and safety
- Significant experience with Continuous Improvement Methodologies such as 6 Sigma (6 Sigma Green Belt), 7 Step Method, Plan Do Check Act (PDCA
- Significant experience with applied statistics for manufacturing applications such as Design of Experiments, Statistical Process Control, T Tests, ANOVA, Test Method Analysis
(Gage R & R)
- Structured approach to problem solving in a manufacturing environment
- Practical experience with Theory of Constraints and LEAN manufacturing
- BS Mechanical Engineering-North Dakota State University
Rick LovelandCTS Fire Coordinator
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Has more than 20 fire instructors available to meet fire department training needs
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Earned AAS in Fire Science & Administration
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Diploma in Aircraft Firefighting from Lake Superior College in Duluth
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Nationally Registered Emergency Medical Technician since 1992
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Twelve years as a firefighter/EMT with the City of Moorhead
Debbie JohnsonCTS Corporate Trainer
- Works with manufacturing, service, healthcare and government in planning and delivery of training and development activities
- Executive management planning and training, leadership development, team development, lean implementation and tools, continuous process improvement, facilitation,
train-the-trainer
- Holds a business education degree
- Certified in lean implementation, TQT Transformation, Zenger Miller, Covey 7-Habits certification and other Covey products
- Has participated in Deming seminars and a multitude of others related to organizational training and development
Curt EricksonCTS Technical, Trade and Industry Instructor
- Primary instructor for the two-year AAS Manufacturing Engineering Technician program delivered at various plant sites
- Instructor for the two-year AAS Industrial Mechanical & Maintenance program
- Instructor for an ongoing training program for tool and die makers
- Training topics include Precision Measurement, Fluid Power, Basic Electricity and Electronics, Programmable Logic Controllers, CAD/Drafting Principles/Print Reading,
Manufacturing Processes, Safety, Basic Machines and Machining Principles, CNC Machining and Maintenance Principles
- He holds a Bachelor of Science degree in Construction Engineering from North Dakota State University and has gone through the U.S. Marine Corps Telephone/Teletype and
Crypto Repair Schools.
Glen BucholzCTS Mercury Marine Service School Instructor
- Holds Bachelor of Science degree in Vocational Education
- Diplomas in Outdoor Power and Marine Technology
- Participated in many marine mechanics workshops and seminars
- Had worked at a variety of service loctions, including Simison Marine-Pelican Rapids, Minnesota; Lloyds Marine-Battle Lake, Minnesota; Carrs Marine-Ottertail, Minnesota;
Bullfrog Marina Boat Shop-Lake Powell, Utah; and Russel Marine-Madison, Wisconsin
Joel AslaksonCTS Technical, Trade and Industry Instructor
- Work experience includes Automation Sales Engineer, Electronics Instructor, Electrical Engineer, Software Design and Curriculum Development
- Extensive training experience in design and delivery of customized electrical, electronics, PLCs and automation content to industry
- Training topice include Electrical Safety, Motors and Controls, Electrical Blueprint, Industrial Electricity, PLCs, Automation, Electrical Troubleshooting and Computer
Hardware/Software
Ken BlanchardCTS Technical, Trade and Industry Instructor
- Experience in Engineering Aide
- Layout and Detail Drawing, and Machine Operation
- Certified in Tool and Die and Mechanical Drafting from Dunwoody Institute
- Training topics include Soldering, Blueprint Reading, Technical Math, hydraulice, Plumbing, Mechanical Principles, Pneumatics, Maintenance, and Plumbing Code Review
Diane StenersonCTS Corporate Trainer and M State Faculty Member
- Serves as a General Education instructor and Developmental English instructor
- Developed curriculum for, and taught lessons to, students in Brazil who were preparing for internships in the USA
- Trains Custom Training Services students in English as a Second Language while teaching basic computer skills
- Holds a Masters in Technology for Education from Lesley University, Cambridge, MA and a Bachelors degree in English Education from Minnesota State University-Moorhead, MN
Lynn DurwardCTS and M State Web Development Instructor
- Worked in Information Technology fields as a teacher, trainer, web designer, and IT manager.
- Area of expertise if the design side of Web Development
- Currently the IT Department chairperson and teaches courses in graphic design, multimedia for the Web, and the usability, layout and design of web sites
- Also teaches courses in JavaScript/DHTML and Cascading Style Sheets
- BS and MS degrees from Southern Illinois University
Peggy MastelCTS Corporate Trainer
- Training topics include leadership, communiction, and customer service
- Bachelor's degree in nursing, Zenger-Miller training certification, and career experiences as a financial services representative, a veterinarian's assistant, a TV
reporter and weather caster, an employment services counselor, and advertising agency operations manager, and a marketing officer and corporate trainer
Lynn KaiserSales, Marketing and Management Instructor
- Consults, provides training, and teaches sales, marketing and management classes at M State
- Over 25 years experience as a sales and marketing professional; including work in newspaper advertising and commercial printing sales for Forum Communications, Richtman's
Printing and Kaye's Printing, selling Xerox office documents, and in software sales for Multiple Technologies
- Managed sales force for Shooting Star Casino, Hotel and Event Center
- BS degree in Marketing from Minnesota State University-Moorhead and a Masters in Management from the University of Mary
Jay CroyCTS Truck Driving and Forklift Safety Instructor
- Full-time instructor of Truck Driving
- Part-time Forklift Safety, Emergency Vehicle Safety, Handicap Van Driving Safety, Safety Management, Safety Supervisor Training, Industrial Process Analysis, Quality
Improvement, Project Management, Company Driver Programs, ISO 9000 Certification, Train-the-Trainer for various safety programs, safety training programs for Front End Loader,
Skid Steer, Chain Saw, Mower, Industrial Equipment and other powered equipment
- Authored Truck Driving model curriculum for Minnesota Colleges
- Certified as a Leadership and Management Instructor for the US Coast Guard Academy
- Certified as Team Coordination Training Facilitator for active duty, reserve, and auxiliary members in team management and risk analysis. Certified as Operations
Qualifications Examiner; train and qualify boat crews for the US Coast Guard
- Owned and operated a trucking company operating nationwide
- Driven 1,500,000 miles accident free
- BS Degree in Psychology from the University of North Dakota
Dana Haagenson, CPACTS Customer Service and Human Resources Instructor
- Certified Public Accountant in the State of Minnesota
- Attended highly effective facilitation and advanced facilitation workshops, Valley City State University-Kathryn Center, and various employer-sponsored leadership workshops
and courses
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